At Dubai Food UK, we strive to deliver your orders as quickly and efficiently as possible. Please find the details of our shipping process below:
We offer shipping to most locations within the UK. Currently, we do not offer international shipping outside of the UK. However, please check back soon as we are working to expand our shipping options.
Once your order is placed, it will typically take 1–2 business days for processing before it is shipped. Orders are processed during our regular business hours, Monday to Friday. Orders placed on weekends or public holidays will be processed the following business day.
We partner with trusted delivery services to ensure your order reaches you promptly. Depending on your location, please expect your order to arrive within 3–5 business days after processing.
Shipping fees are calculated based on the size of your order and the delivery location. You will see the total shipping cost at checkout before you complete your purchase. We occasionally offer free shipping promotions, so make sure to check for any active offers.
All products are carefully packaged to ensure they arrive in perfect condition. We use eco-friendly packaging materials wherever possible.
Once your order has been shipped, you will receive an email with a tracking number and a link to track your delivery. You can also track your order directly through our website.
For orders shipped to the UK, all customs duties and taxes (if applicable) are included in the shipping cost. For international shipments, customers are responsible for any customs duties and taxes applied by the destination country.
If there is an issue with your shipment, such as delays or missing items, please contact our customer service team at Info@dubaifood.uk or via our website’s contact form. We will work with you to resolve the issue promptly.
For information on returns, exchanges, or defective products, please visit our Returns & Exchanges page.
